Paperound Terms of Service
Last updated: January, 2021.
These Terms of Service constitute a legally binding agreement between you and Paperound Ltd. (“Paperound”) governing your use of the Paperound Platform. “Paperound Platform.”
The use of all personal data you submit to the Paperound Platform or which we collect about you is governed by our Global Privacy Policy (“Privacy Policy”). You acknowledge that by using the Paperound Platform you have reviewed the Privacy Policy.
Your consent at registration and continued use of the Paperound Platform constitutes your acceptance of and agreement to all of the terms and conditions in these Global Terms of Service, the Privacy POlicy and for the country in which the Task is performed, as well as any future amendments and additions to this Agreement (as defined below) as we may publish from time to time. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must deactivate your account, and immediately stop using, the Paperound Platform.
The Privacy Policy for the country in which the Task is performed is incorporated by reference into these Terms of Service and together form and are hereinafter referred to as the “Agreement”.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AND ABIDE BY ITS TERMS, YOU MAY NOT USE OR ACCESS THE PAPEROUND PLATFORM.
PLEASE NOTE: SECTION 28, WHICH CONTAINS JURISDICTION-SPECIFIC PROVISIONS, SPECIFIES HOW USERS AND PAPEROUND RESOLVE DISPUTES. FOR U.S. USERS, SECTION 28 CONTAINS AN ARBITRATION AGREEMENT. THIS ARBITRATION AGREEMENT, WITH LIMITED EXCEPTION, REQUIRES YOU TO SUBMIT DISPUTES AND CLAIMS YOU HAVE AGAINST PAPEROUND TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS. PLEASE READ IT CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING, IF APPLICABLE, YOUR RIGHT TO OPT OUT OF ARBITRATION. FOR OUR CANADIAN, UNITED KINGDOM, AND EUROPEAN USERS, PLEASE REFER TO YOUR JURISDICTION-SPECIFIC SECTION REGARDING DISPUTE RESOLUTION.
BY ACKNOWLEDGING THE TERMS OF SERVICE AND/OR USING THE PAPEROUND PLATFORM, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THIS AGREEMENT (INCLUDING, AS APPLICABLE FOR U.S AND CANADIAN USERS, THE DISPUTE RESOLUTION AND ARBITRATION AGREEMENT) AND YOU ACCEPT ALL OF ITS TERMS.
Your use of the Paperound Platform in a country other than the country in which you register constitutes your acceptance of and agreement to all of the terms and conditions in the Agreement for that country.
1. The Paperound Platform Connects Taskers and Customers
The Paperound Platform is a web-based communications platform which enables connections between Customers and Taskers. “Customers” are individuals and/or businesses seeking to obtain short-term services (“Tasks”) from Taskers and are therefore Customers of Taskers, and “Taskers” are businesses seeking to perform Tasks for Customers. Customers and Taskers together are hereinafter referred to as “Users.” If you agree on the terms of a Task with another User, you and such other User form a Service Agreement directly between the two of you as set forth in more detail in Section 3 below.
TASKERS ARE INDEPENDENT BUSINESS OWNERS. TASKERS ARE INDEPENDENT CONTRACTORS OF CUSTOMERS AND NOT EMPLOYEES, PARTNERS, REPRESENTATIVES, AGENTS, JOINT VENTURERS, INDEPENDENT CONTRACTORS OR FRANCHISEES OF PAPEROUND. PAPEROUND DOES NOT PERFORM TASKS AND DOES NOT EMPLOY INDIVIDUALS TO PERFORM TASKS. BY CONNECTING PEOPLE AND BUSINESSES SEEKING SERVICES WITH SERVICE PROVIDERS, PAPEROUND OPERATES AS AN ONLINE MARKETPLACE THAT CONNECTS CUSTOMERS WITH SERVICE PROVIDERS (TASKERS) WHO WISH TO PERFORM A VARIETY OF TASKS.
USERS HEREBY ACKNOWLEDGE THAT PAPEROUND DOES NOT SUPERVISE, SCOPE, DIRECT, CONTROL OR MONITOR A TASKER’S WORK AND EXPRESSLY DISCLAIMS (TO THE EXTENT PERMITTED BY LAW) ANY RESPONSIBILITY AND LIABILITY FOR THE WORK PERFORMED AND THE TASKS IN ANY MANNER, INCLUDING BUT NOT LIMITED TO A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, STATUTE, ORDINANCE, REGULATION, OR CODE.
Any reference on the Paperound Platform to a Tasker being licensed or credentialed in some manner, or "badged," “reliable,” “reliability rate,” “elite,” “great value,” "background checked," “vetted” (or similar language) designations indicates only that the Tasker has completed a relevant account process or met certain criteria and does not represent anything else. Any such description is not an endorsement, certification or guarantee by Paperound of such Tasker’s skills or qualifications or whether they are licensed, insured, trustworthy, safe or suitable. Instead, any such description is intended to be useful information for Customers to evaluate when they make their own decisions about the identity and suitability of Taskers whom they contact or interact with via the Paperound Platform.
The Paperound Platform enables connections between Users for the fulfillment of Tasks. Paperound is not responsible for the performance or communications of Users, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Tasks, Taskers, or Customers, nor of the integrity, responsibility, competence, qualifications, or any of the actions or omissions whatsoever of any Users, or of any ratings or reviews provided by Users with respect to each other. Paperound makes no warranties or representations about the suitability, reliability, timeliness, or accuracy of the Tasks requested or services provided by, or the communications of or between, Users identified through the Paperound Platform, whether in public or private, via on- or off-line interactions, or otherwise howsoever.
2. User Background Checks and User Representations and Warranties
User Background Checks
Users may be subject to a review process before they can register for and during their use of the Paperound Platform, which may include but is not limited to: interview process and identity verification, using third party services as appropriate (“Background Checks”). Although Paperound may perform Background Checks, Paperound cannot confirm that each User is who they claim to be, and Paperound cannot and does not assume any responsibility for the accuracy or reliability of Background Check information.
When interacting with other Users, you should exercise caution and common sense to protect your personal safety, data, and property, just as you would when interacting with other persons whom you don’t know. Paperound will not be liable for any false or misleading statements made by Users of the Paperound Platform.
NEITHER PAPEROUND, NOR ITS PARENTS, AFFILIATES OR LICENSORS, INCLUDING THEIR RESPECTIVE DIRECTORS, OFFICERS, SHAREHOLDERS, AGENTS, INVESTORS, SUBSIDIARIES, ATTORNEYS, REPRESENTATIVES, INSURERS, EMPLOYEES, SUCCESSORS AND ASSIGNS (COLLECTIVELY REFERRED TO AS “AFFILIATES”) IS RESPONSIBLE OR LIABLE FOR THE CONDUCT, ACTS, OR OMISSIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE PAPEROUND PLATFORM AND, TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE PAPEROUND AND AFFILIATES FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, OR DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PAPEROUND PLATFORM.
User Representations and Warranties
All Users represent and warrant that:
You are at least of the legally required age in the jurisdiction in which you reside and are otherwise capable of entering into binding contracts;
You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement, and that you will so abide;
You have read, understand, and agree to be bound by these Terms of Service, and the Privacy Policy.
You will respect the privacy (including without limitation private, family and home life), property, and data protection rights of Users and will not record (whether video or audio or otherwise) any Task or any interaction by or with any User and/or Paperound in connection with the Paperound Platform without the prior written consent of Paperound and/or the relevant User, as applicable;
· You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a Task must be provided using the Paperound platform’s messaging function. Taskers further confirm that whatever information they receive from the Customer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of Paperound will not be protected by our Terms of Service.
· You will fulfill the commitments you make to other Users, communicate clearly and promptly through the chat thread or through other arranged communication such as video call, be present and/or available at the time you agree upon with your Tasker or Customer as the case may be, and only utilize the third party payment service provider specified or approved by Paperound to make or receive payment for services provided through the Paperound Platform (the “PSP”);
· You will act professionally and responsibly in your interactions with other Users;
· You will use your real name or business name and an up-to-date photo on your profile;
· When using or accessing the Paperound Platform, you will act in accordance with all applicable local, state, provincial, national, or international law or custom and in good faith;
· You will not use the Paperound Platform for the purchase or delivery of alcohol, or any other controlled or illegal substances or services.
· Where you enter into this Agreement on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.
· Other than as fully and promptly disclosed in writing to Paperound, you do not have any motivation, status, or interest that Paperound may reasonably wish to know about in connection with the Paperound Platform, including without limitation, if you are using or will or intend to use the Paperound Platform for any journalistic, academic, investigative, or unlawful purpose.
Taskers additionally represent and warrant that:
· When using the Paperound Platform, you are operating as a sole proprietor, partnership, limited liability company, limited liability partnership, corporation or other business entity;
· You are customarily engaged in an independently established business of the same nature as the services performed for Customers through the Paperound Platform, and maintain an independent customer base;
· You have the unrestricted right to work in the jurisdiction in which you will be performing Tasks;
· If the Task is performed in a jurisdiction that requires you to have a business license or business tax registration, you have the required business license or business tax registration;
· You are responsible for identifying and obtaining any required licenses, permits, or registrations before offering services and undertaking Tasks in your jurisdiction;
· You have any and all insurance required to operate your business and provide your services;
· You will honor your commitments to other Users on the Platform, including by responding to invitations promptly; performing the Task(s) as agreed upon with your Customer; and providing timely, high-quality services to your Customers;
· You will only offer and provide services for which you have the necessary skills and expertise, and provide those services safely and in accordance with all applicable laws.
3. Contract between Customers and Taskers
You acknowledge and agree that a legally binding contract with another User (the “Service Agreement”) is formed when you and that User agree on the terms of a Task. The terms of the Service Agreement include the terms set forth in this Section 3, the engagement terms proposed and accepted on the Paperound Platform, and any other contractual terms accepted by both the Tasker and their Customer to the extent such terms do not conflict with the terms in this Agreement, including this Section 3, and do not expand Paperound’s obligations or restrict Paperound’s rights under this Agreement. Paperound is not a party to any Service Agreement and the formation of a Service Agreement will not, under any circumstances, create an employment or other service relationship between Paperound and the Tasker, nor will it create an employment relationship between the Customer and the Tasker. Users do not have authority to enter into written or oral — whether implied or express — contracts on behalf of Paperound. Paperound’s role, beyond enabling connections between Customers and Taskers via it’s web-based communications platform, is to act as a limited payment collection agent for the Tasker to facilitate payment for Tasks on behalf of the Tasker through the Paperound Platform using the PSP. In acting as the limited payment collection agent for Tasks on the Paperound Platform, Paperound disclaims any other agency or authority to act on behalf of the Tasker, and assumes no liability or responsibility for any acts or omissions of the Tasker, either within or outside of the Paperound Platform.
If you are a Customer’s Agent and accessing and using the Paperound Platform on behalf of a Customer, you represent that you have the authority to act as their agent and to bind that person as the principal to all provisions of the Terms of Service. The Customer assumes full and sole responsibility for the acts and omissions of Customer’s Agents.
The Customer shall pay their Tasker(s) in full for all Task services via the PSP as indicated on the Paperound Platform, at the rates agreed to by the parties in the Service Agreement. Each User agrees to comply with the Service Agreement and this Agreement during the engagement, performance and completion of a Task.
4. Billing and Payment
Users of the Paperound Platform contract for Tasks directly with other Users. Paperound will not be a party to any contracts for Tasks or services. Payment for Task services through the Paperound Platform is made directly from the Customer to the Tasker via the PSP, and not by Paperound. Paperound is not obligated to compensate Tasker for Customer’s failure to pay for services.
The Task Payment, service charge, and platform fee must be paid through the PSP. Users of the Paperound Platform will be required to provide their payment method details to Paperound and the PSP. Customers will be responsible for paying the invoice(s) for each Task (the “Invoice(s)”), which will include (i) the pricing terms of the Task provided by the Tasker and agreed upon by the parties (“Task Payment”), (iii) the service charge Paperound assesses to the Customer as payable for the use of the Paperound Platform, and (iv) the platform fee (sometimes referred to as Trust & Support Fee) Paperound assesses to the Customer, which is used to offset Paperound’s cost of providing Users with customer support, other various business objectives, or (vi) cancellation fees, if applicable. Customers may also be charged credit card processing fees equal to 3% of the aggregate expense amount if expenses related to a Task individually, or Tasks in the aggregate over a 30-day period, exceed $300 / 300£ / 300€, as applicable in your country. Taskers will be responsible for paying (i) registration fees, if applicable, (ii) cancellation fees, if applicable, and (iii) repayment of erroneous payments.
Taskers will be required to set up an account with the PSP, which may require any or all of the following: registration with the PSP, and completion of a vetting process and/or account validation at the request of the PSP. By accepting these Terms of Service, each Tasker agrees that they have downloaded or printed, and reviewed and agreed to, the PSP Services Agreement. Please note that Paperound is not a party to the PSP Services Agreement and that you, the PSP and any other parties listed in the PSP Services Agreement are the parties to the PSP Services Agreement and that Paperound has no obligations, responsibility or liability to any Tasker or other party under the PSP Services Agreement.
To help prevent fraud and safeguard User information from the risk of unauthorized access, Paperound and/or the PSP may validate an account before activation and prior to each booking. As part of the validation process, temporary charges may be placed on the account associated with the User and then refunded within 1-3 business days. Due to the difference in PSP and credit card issuer requirements, this temporary charge may vary depending on the estimated value of the Task and expenses.
When Customer receives confirmation through the Paperound Platform or via email that a Task has been completed, Customer’s manually authorize the PSP to process the Invoice(s).
Paperound reserves the right (but not the obligation) upon request from Customer or Tasker, or upon notice of any potential fraud, unauthorized charges or other misuse of the Paperound Platform, to (i) place on hold any Task Payment, or (ii) refund or provide credits, or arrange for the PSP to do so.
Users of the Paperound Platform will be liable for any taxes (including VAT, if applicable in the country where the Task is performed) required to be paid on the Tasks provided under the Agreement.
6. Public Areas; Acceptable Use
The Paperound Platform may contain profiles, email systems, blogs, message boards, reviews, ratings, task postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and materials that are relevant and proper to the applicable forum. For the safety and integrity of the Paperound Platform, you should not share your personal contact information with other Users.
Without limitation, the Paperound Platform may not be used for any of the following purposes:
· To defame, abuse, harass, stalk, threaten, intimidate, misrepresent, mislead or otherwise violate the rights (such as, but not limited to, rights of privacy, confidentiality, reputation, and publicity) of others, including Users and Paperound staff;
· To publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful language, material or information;
· To upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any User, third party, or Paperound;
· To upload files or scripts such as Trojan horses, corrupt files, SQL injections, worms, timebombs, cancelbots or any other files or software that may damage Paperound or its Users’ computers;
· To advertise or offer to sell any goods or services for any commercial purpose through the Paperound Platform which are not relevant to the Task services;
· To post or complete a Task requiring a User to (i) purchase or obtain gift cards or money orders (ii) purchase high value items (over $300 / 300£ / 300€, as applicable in your country) without obtaining pre-authorization from Paperound, (iii) travel into different countries during the performance of a Task, (iv) provide ridesharing or other peer to peer transportation services, (v) post ratings or reviews on any third party website in breach of such third party website’s terms of use, or (vi) otherwise engage in activity that is illegal or deemed dangerous, harmful or otherwise inappropriate by Paperound in its sole discretion;
· To conduct or forward surveys, contests, pyramid schemes, or chain letters;
· To impersonate another person or a User or allow any other person or entity to use your user profile to post or view comments;
While using the Paperound Platform, you may not:
- Use the Paperound Platform for any unauthorized or illegal purpose, including but not limited to posting or performing a Task in violation of local, state, provincial, national, or international law;
- Post or upload any content which you have not obtained the necessary rights and permissions to use accordingly;
- Download any file posted by another User that you know, or reasonably should know, cannot be legally distributed through the Paperound Platform;
- Restrict or inhibit any other User from using and enjoying the Public Areas;
- Imply or state that any statements you make (whether on or off the Paperound Platform) are endorsed by Paperound, without the prior written consent of Paperound;
- Use a robot, spider, manual, meta tag, “hidden text,” agent, robot, script, and/or automatic processes or devices to data-mine, data-crawl, scrape, collect, mine, republish, redistribute, transmit, sell, license, download, manage or index the Paperound Platform, or the electronic addresses or personal information of others, in any manner;
- Frame or utilize framing techniques to enclose the Paperound Platform or any portion thereof;
- Hack or interfere with the Paperound Platform, its servers or any connected networks;
- Adapt, alter, license, sublicense or translate the Paperound Platform for your own personal or commercial use;
- Remove, alter, or misuse, visually or otherwise, any copyrights, trademarks or proprietary marks or rights owned by Paperound and Affiliates;
- Upload content to the Paperound Platform that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals;
- Upload content that provides materials or access to materials that exploit people in an abusive, violent or sexual manner;
- Use the Paperound Platform to solicit for any other business, website or service, or otherwise contact Users for employment, contracting or any purpose not related to use of the Paperound Platform as set forth herein;
- Use the Paperound Platform to collect usernames, email addresses, or other personal information of Users by electronic or other means;
- Use the Paperound Platform or the Task services in violation of this Agreement;
- Use the Paperound Platform in a manner that is false or misleading (directly or by omission or failure to update information), or for the purpose of accessing or otherwise obtaining Paperound’s trade secret information for public disclosure or other purposes;
- Attempt to circumvent the payments system or service charge or platform fee in any way including, but not limited to, making or processing payments outside of the Paperound Platform, providing inaccurate information on invoices, or otherwise invoicing in a fraudulent manner;
- •egister under different usernames or identities after your account has been suspended or terminated, or register under multiple usernames or false identities, or register using a false or disposable email or phone number;
- Cause any third party to engage in the restricted activities above; or
- Use tools with the goal of masking your IP address (like the TOR network).
7. Deactivation and Suspension
Paperound may suspend your right to use the Paperound Platform pending its investigation of a potential breach by you of this Agreement. Paperound may deactivate your account or limit your use of the Paperound Platform upon its determination that you breached a provision of this Agreement (a “User Breach”). Paperound will provide you with written notice of its determination. If you wish to appeal this determination, please contact info@Paperound.com within 14 days of receipt of such notice with the grounds for your appeal.
If Paperound suspends or deactivates your account or limits your use of the Paperound Platform pursuant to this Section 8, you are thereafter prohibited from registering and creating a new account under your name or business name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.
Even after your right to use the Paperound Platform is suspended, terminated or limited, this Agreement will remain enforceable against you. Paperound reserves the right to take appropriate legal action pursuant to the Agreement.
Paperound reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Paperound Platform at its sole discretion. Paperound will provide you with notice of any such modification or discontinuation as required by law. To the extent permitted by law, Paperound shall not be liable to you for any modification or discontinuance of all or any portion of the Paperound Platform. Paperound has the right to restrict anyone from completing registration as a Tasker if such person may threaten the safety and integrity of the Paperound Platform, or if such restriction is necessary to address any other reasonable business concern.
You may terminate this Agreement at any time by ceasing all use of the Paperound Platform and deactivating your account. All parts of this Agreement which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement or your use of the Paperound Platform.
9. Account, Password, Security, and Telephone Communications
You must register with Paperound and create an account to use the Paperound Platform. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any log-in, password, and account number provided by you or given to you by Paperound for accessing the Paperound Platform. You are solely and fully responsible for all activities that occur under your password or account, even if not authorized by you. Paperound has no control over the use of any User’s account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you agree to notify Paperound immediately.
You acknowledge that telephone or web-video calls with Paperound, together with its agents and Affiliates, may be monitored and recorded for the purposes of quality control and training.
You verify that any contact information provided to Paperound, our agents and affiliates, and Users, including, but not limited to, your name, business name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate.
10. User Generated Content
“User Generated Content” is defined as any information and materials you provide to Paperound, its corporate partners, or other Users in connection with your registration for and use of the Paperound Platform and participation in Paperound promotional campaigns, including without limitation the information and materials posted or transmitted for use in Public Areas. You are solely responsible for User Generated Content, and we act merely as a passive conduit for your online distribution and publication of your User Generated Content. You acknowledge and agree that Paperound is not involved in the creation or development of User Generated Content, disclaims any responsibility for User Generated Content, and cannot be liable for claims arising out of or relating to User Generated Content. Further, you acknowledge and agree that Paperound has no obligation to monitor or review User Generated Content, but reserves the right to limit or remove User Generated Content if it is not compliant with the terms of this Agreement.
You hereby represent and warrant to Paperound that your User Generated Content (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the transfer or sale of illegal, counterfeit or stolen items; (c) will not infringe on any third party’s privacy, or copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or personality (to the extent recognized by law in the country where the Task is performed); (d) will not violate any law, statute, ordinance, code, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination, incitement of hatred or false or misleading advertising, anti-spam or privacy); (e) will not be defamatory, libellous, malicious, threatening, or harassing; (f) will not be obscene or contain pornography (including but not limited to child pornography) or be harmful to minors; (g) will not contain any viruses, scripts such as Trojan Horses, SQL injections, worms, time bombs, corrupt files, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) will not claim or suggest in any way that you are employed or directly engaged by or affiliated with Paperound or otherwise purport to act as a representative or agent of Paperound; and (i) will not create liability for Paperound or cause Paperound to lose (in whole or in part) the services of its Internet Service Providers (ISPs) or other partners or suppliers.
The Paperound Platform hosts User Generated Content relating to reviews and ratings of specific Taskers (“Feedback”). Feedback is such User’s opinion and not the opinion of Paperound, and has not been verified or approved by Paperound. You agree that Paperound is not responsible or liable for any Feedback or other User Generated Content. Paperound encourages each User to give objective, constructive and honest Feedback about the other Users with whom they have transacted. Paperound is not obligated to investigate any remarks posted by Users for accuracy or reliability or to consider any statements or materials posted or submitted by Users about any Feedback but may do so at its discretion. You agree that Feedback enables Users to post and other Users to read about Users’ expression of their experiences and that you will not complain or take any action merely because you happen to disagree with such feedback. You may request removal of a review that violates this Agreement by contacting the Support team at info@paperound.com. Each Customer should undertake their own research to be satisfied that a specific Tasker has the right qualifications for a Task.
Paperound respects the personal and other rights of others, and expects Users to do the same. Paperound is entitled to identify a User to third parties who claim that their rights have been infringed by User Generated Content submitted by that User, so that they may attempt to resolve the claim directly.
If a User believes, in good faith, that any User Generated Content provided on or in connection with the Paperound Platform is objectionable or infringes any of its rights or the rights of others (e.g. counterfeiting, insult, invasion of privacy), the User is encouraged to notify Paperound. If a User discovers that User Generated Content promotes crimes against humanity, incites hatred and/or violence, or concerns child pornography, the User must notify Paperound. Such notification can be made info@paperound.com
11. Links to Third-Party Websites
The Paperound Platform may contain links (such as hyperlinks) to third-party websites. Such links do not constitute endorsement by Paperound or association with those websites, their content or their operators. Such links (including without limitation external websites that are framed by the Paperound Platform as well as any advertisements displayed in connection therewith) are provided as an information service, for reference and convenience only. Paperound does not control any such websites, and is not responsible for their availability, accuracy, content, advertising, products, or services. It is your responsibility to evaluate the content and usefulness of the information obtained from other websites. You acknowledge and agree that Paperound is not involved in the creation or development of third-party websites and disclaims any responsibility for third-party websites, and cannot be liable for claims arising out of or relating to third-party websites. Further, you acknowledge and agree that Paperound has no obligation to monitor, review, or remove links to third-party websites, but reserves the right to limit or remove links to third-party websites on the Paperound Platform at its sole discretion.
The use of any website controlled, owned or operated by a third party is governed by the terms and conditions of use and privacy policies for those websites. You access such third-party websites at your own risk. Paperound expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the Paperound Platform. You hereby agree to hold Paperound harmless from any liability that may result from the use of links that may appear on the Paperound Platform.
As part of the functionality of the Paperound Platform, you may link your account with online accounts you may have with third party social networking service providers (such as LinkedIn or Google) (each such account, a “Third-Party Account”) by either: (i) providing your Third-Party Account login information through the Paperound Platform; or (ii) allowing Paperound to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Paperound and/or grant Paperound access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Paperound to pay any fees or making Paperound subject to any usage limitations imposed by such third-party service providers. By granting Paperound access to any Third-Party Accounts, you understand that (i) Paperound may access, make available and store (if applicable) your public profile that you have provided to and stored in your Third-Party Account (the “SNS Content”) so that it is available on and through the Paperound Platform via your Paperound account, including without limitation any friend lists, and (ii) Paperound may submit to and receive additional information from your Third-Party Account to the extent specified when you link your account with the Third-Party Account. Unless otherwise stated in these Terms of Service, all SNS Content shall constitute User Generated Content. Depending on the Third-Party Accounts you choose, and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information or personal data that you post to your Third-Party Accounts may be available on and through your account on the Paperound Platform. Please note that if a Third-Party Account or associated service becomes unavailable or Paperound’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content may no longer be available on and through the Paperound Platform. You will have the ability to disable the connection between your account on the Paperound Platform and your Third-Party Accounts at any time, by revoking permissions in the account settings of your Third-Party Account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. Paperound makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and Paperound is not responsible for any SNS Content.
12. Paperound Operates as an Online Marketplace
Paperound operates as an online marketplace that connects Customers with service providers (Taskers) who wish to perform a variety of Tasks. Paperound does not perform Tasks and does not employ people to perform Tasks. Taskers operate as independent business owners and are customarily engaged in an independently established business of the same nature as that involved in the services performed for Customers through the Paperound Platform. Paperound does not control or direct the Taskers’ performance of their services or set their work locations or work hours. Taskers provide services under their own name or business name, and not under Paperound’s name. Taskers provide their own tools and supplies to perform their services; Paperound does not provide the tools or supplies. Taskers are free to maintain a customer base without any restrictions from Paperound and are free to offer and provide their services elsewhere, including through competing platforms. Paperound does not set Taskers’ hours or terms of work. Taskers are free to accept or reject Customers and contracts. Taskers are not penalized for rejecting Customers or contracts, though if Taskers accept a Customer or contract through the Paperound Platform, they are expected to fulfill their contractual obligations. Taskers set their own rates for services performed in the Paperound general marketplace.
The Paperound Platform is not an employment agency service or business and Paperound is not an employer of any User. Taskers acknowledge and confirm that they are responsible for exercising their own business judgment in entering into Service Agreements and performing Tasks and that, depending on how they exercise such business judgment, there is a chance for individual profit or loss.
13. Intellectual Property Rights
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, typefaces and other content, including Paperound designs, trademarks, and logos (collectively “Proprietary Material”) that Users see or read through the Paperound Platform is owned by Paperound, excluding User Generated Content, which Users hereby grant Paperound a license to use as set forth above in Article 10. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Paperound owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials. The Proprietary Material is protected by domestic and international laws governing copyright, patents, and other proprietary rights. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Paperound Platform without Paperound’s express prior written consent and, if applicable, the consent of the holder of the rights to the User Generated Content. Any use of such Proprietary Material other than as permitted herein is expressly prohibited.
The service marks and trademarks of Paperound, including without limitation Paperound, Paperound for Good, and associated logos, are service marks owned by Paperound. Any other trademarks, service marks, logos and/or trade names appearing via the Paperound Platform are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
15. Confidential Information
You acknowledge that Confidential Information (as defined below) is a valuable, special and unique asset of Paperound and agree that you will not, for the lifetime of your account on Paperound plus 10 years thereafter, disclose, transfer, or use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than use of the Paperound Platform in accordance with these Terms of Service. If relevant, you may disclose the Confidential Information to your authorized employees and agents provided that they are also bound to maintain the confidentiality of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall promptly notify Paperound in writing of any circumstances that may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall return all originals and any copies of any and all materials containing Confidential Information to Paperound promptly upon deactivation of your User account or termination of this Agreement for any reason whatsoever.
The term “Confidential Information” shall mean any and all of Paperound’s trade secrets, confidential and proprietary information, and all other information and data of Paperound that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, strategic and other Proprietary Materials and confidential information relating to Paperound or Paperound’s business, operations or properties, including information about Paperound’s staff, Users or partners, or other business information disclosed or obtained directly or indirectly in writing, orally or by drawings or observation.