Hi, I am an undergraduate student studying Criminology and Psychology at Royal Holloway. I have a range of experience working for local authorities.
My professional experience and studies have allowed me to become a highly motivated and well-organised individual who can adhere strictly to deadlines.
My research skills have also been beneficial within my area of discipline. I look forward to spending my free time at the university building professional relationships and providing quality work to showcase my abilities and enhance my professional portfolio.
Pharmacy Assistant, Broadway Pharmacy
4-week work placement, customer service and dispensing.
Library and Resident Contact Advisor, Royal Borough of Windsor and Maidenhead
Library duties, such as sorting books and providing customer service to customers. As well as answering basic council inquiries. I was trained to deal with difficult customers and had to help deal with problematic customers.
Library, Digital and Resident Contact Advisor, Royal Borough of Windsor and Maidenhead
In my new role, in addition to my previous responsibilities, I was given more IT responsibilities, solving IT issues and providing IT help to customers. I was also part of the council's covid response team. I was part of a team responsible for handling shielded calls to vulnerable patients over the course of the pandemic. And upon our physical return, libraries were made a hub for people in crisis, so I was trained and have had experience with customers in crisis and dealing with issues such as domestic violence.
Social Prescribing Link Worker (Homelessness), Spelthorne Borough Council
I worked with vulnerable people in crisis and linked them to services and charities to assist with issues such as mental health and housing advice. My role was specialising in providing mental health support to homeless people or were facing the threat of homelessness. My role was to maintain a relationship with the client and link them to other services.
Proofreading & Editing
My studies have required me to develop these skills- I can critique, correct and review a broad range of texts. My previous jobs have also required these skills in abundance.
Critically reviewing literature to find trends and knowledge gaps is critical to my degree research. As per my previous jobs and my studies, I have had to develop skills in searching and gathering supporting information.
I have extensive experience from both my jobs and my studies in data analysis in Excel - producing professional and consistent figures.
Confident with Facebook, Instagram, Twitter and LinkedIn platforms.
Extensive experience collaborating with OneDrive, Google Docs & Sheets.
Fluent in English and Punjabi can be spoken in a proficient professional capacity but can be fully understood.
To book a meeting to discuss a project you can book me at https://calendly.com/paperound