Lola - Manchester Metropolitan University

Currently completing my year abroad in Leipzig, Germany as part of my degree in English and Philosophy at Manchester Metropolitan University. I’m a highly motivated and hardworking individual who is committed to completing tasks creatively, punctually and to a high standard. I look forward to working with you!

Experience

MRM digital marketing agency
Primarily worked on sourcing user generated content for the client, Microsoft, to be used for promotion across multiple social media platforms.

Multiple hospitality roles in central-London locations including Pret, Wembley Stadium and Kew Gardens
Collective skills developed include effective communication with highly diverse teams, prioritising customer satisfaction and problem solving in high pressure environments.

Co-director of t-shirt printing business
At aged 16 myself and a friend set up an online business selling hand-printed T-shirts.

  • Managing finances
  • Setting up and managing online shop/social media
  • Managing T-shirt production and posting
  • Responding to customer queries

Employee at Pura Vida Hostel, Costa Rica
As part of a solo trip to Latin America to improve my Spanish, I spent two months working in a hostel.

  • Customer service contact by phone and in person in Spanish and English
  • Entering guests into online booking systems (including Spreadsheets)
  • Translation for hostel owner who spoke no Spanish

Skills

  • Languages: Intermediate skills in Spanish and German.

  • Proofreading/editing: I’ve helped German and foreign exchange undergrad students improve academic work in English, including essays, presentations and emails, using language and literature skills to give level-appropriate feedback.

  • Generation of creative content: I’ve run my own social media platforms for years, and have also completed a qualification in photography, meaning I have experience in content creation as well as proficiency in Photoshop.

  • Content writing: I am passionate about content writing across the board, including (but not limited to) articles, blog and social media posts, emails and longer/more technical writing. My degree has enabled me to hone my writing skills, and studying English literature abroad at a university with different practices means I have added experience matching my work to different standards.

Task Area:
Administration
Business development
Content writing
Customer service
Data analysis
Graphic design
Marketing
Market research
Social media
Software development
Translation
UX testing
Video editing
Web design
Software Capabilities:
Buffer
Canva
Excel
Google sheets
LinkedIn
Mailchimp
Photoshop / Illustrator
PowerPoint
SquareSpace
Wordpress
Industry Interests:
Education
Future Tech
Property
Arts / Culture
Investment / Finance
Health / Wellbeing
Policy / Law
Sports / Outdoors
Startups / Entrepreneurship
Travel / Cuisine
NGOs / Activism
Environment / Sustainability